Terms & Conditions

Knights Basketball Academy CIC – Terms & Conditions (Updated 1.07.26)  

General Terms     

Liability: Knights Basketball and its staff are not liable for any injuries or loss during sessions.   

Behaviour Policy: Participants will be bound by the policies and guidelines of our National Governing Body, Basketball England. Participants who are in breach of any of our club or BE policies (https://www.basketballengland.co.uk/integrity/policies/) will have appropriate action taken against them and may be removed from the programme without a refund.   

Medical Disclosure: All medical conditions must be declared at the time of registration and kept updated via your account.  

Booking Process: All sessions must be booked through Class 4 Kids unless otherwise directed.   

Photography Consent: If you do not want your child to appear in marketing photos, please update your preferences in your account settings.   

Walking Home Consent: To allow your child to walk home, update your account settings. Otherwise, a parent/carer must collect them.   

Booking Confirmation: Bookings are only confirmed once payment is made. Sessions operate on a first-come, first-served basis.   

Illness Policy: If your child has been unwell in the past 48 hours, please do not bring them to a session. Notify us of any absences by emailing office@knightsbasketball.co.uk or update your coach via your team WhatsApp group 

Missed Sessions: No refunds are given for missed sessions due to personal reasons. Refunds are at the club's discretion.   

School/Venue Closures: Sessions missed due to venue closures (e.g. maintenance, strikes, etc.) are non-refundable.  

Club-Cancelled Sessions: Knights will endeavour to deliver all sessions. However, in some extreme circumstances (such as coach illness/absence) we have no alternative but to cancel the session. In this instance, we will offer a make-up session, credit, or refund.   

Refund Policy: All refunds are issued at the discretion of Knights Basketball. Any refunds will be issued to that same card used to book the session. 

Payment Support: Knights offers a bursary programme to support families in need of financial assistance. For more information, please contact the club on office@knightsbasketball.co.uk (All matters will remain confidential) 

Academy & Team Subscription Terms   

Monthly Subscriptions are charged on the 1st of each month, evenly spread over the season from August to May inclusive), regardless of schedule changes. If the payment fails, our provider will attempt to process it two more times. Please contact us to resolve any failed payments. The total costs of the entire season are distributed across ten payment months, regardless of the level of activity or number of sessions/games within each month. The full fee must be paid by the end of the season as this reflects the cost of the full season. If fees are not paid on the collection date, they must be settled within the payment month otherwise we reserve the right to pause participant activity.   

Payment Method: Payments are not direct debits; they are taken from the card registered on your Class 4 Kids account. Please keep your payment details up to date to avoid any late or missed payments.  

Leaving Mid-Season: A full calendar months’ notice is required in writing to office@knightsbasketball.co.uk with the following details: 

Your child’s full name   

Team name (e.g., U14 NBL Girls)   

Head coach name   

Reason for leaving   

The email to the office triggers your notice period and processing.   

Injury: Any player suffering an injury that prevents participation in training/games for more than 4 weeks will have their subscription paused until they return to activity. A medical note may be required. Email the office as per the leaving instructions to request a pause. 

End-of-Season Balances: If any subscription payments are outstanding at the season's end, you’ll be invoiced for the total amount outstanding with payment terms. Please contact the accounts team if you need to arrange a payment plan on accounts@knightsbasketball.co.uk    

Manage Your Account: Update your card or payment information here:   🔗 Class 4 Kids – Parent Login: Home 

To Unsubscribe Please email: office@knightsbasketball.co.uk